Privacy Policy

Who We Are

Zim Digital Limited (Company No. 12975795) is a software development and technical consultancy registered in England and Wales. Our registered address is 58 Wigan Road, Shevington, Wigan, WN6 8AP. We are registered with the Information Commissioner's Office (ICO) under registration number ZC111089.

What Data We Collect

Contact form: When you use our contact form, we collect your name, email address, company name (if provided), and the content of your message. This data is transmitted through a third-party transactional email service (EmailJS) which relays the message to our mailbox hosted by HostingUK. We use this information solely to respond to your enquiry and retain it in our inbox in accordance with our legitimate business interest.

Analytics: If you consent via our cookie banner, we collect anonymous analytics data about how you use our website (pages visited, time on page, referrer) via Google Analytics 4. See the Cookie Policy section below for details.

Live chat: If you consent to optional cookies and choose to engage with our Tawk live chat widget, any messages you send through it are stored by Tawk.to for the duration of the conversation and in our Tawk dashboard.

How We Use Your Data

We use your personal data to:

• Respond to your enquiries
• Provide information about our services
• Improve our website and services
• Comply with legal obligations

We do not sell, trade, or share your personal data with third parties for marketing purposes.

Data Storage and Security

Your data is stored securely and handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We implement appropriate technical and organisational measures to protect your personal data.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise any of these rights, please contact us at [email protected].

Cookie Policy

We believe in being transparent about exactly what runs on this website. Non-essential cookies only load after you explicitly grant consent via our cookie banner. You can withdraw consent at any time by clearing your browser's site data for zimdigital.co.uk.

Essential cookies

We store a single zim-cookie-consent value in your browser's local storageto remember whether you've accepted or declined optional cookies. This is strictly necessary for the cookie banner to work correctly and does not require consent under UK GDPR / PECR.

Third-party services (only loaded after consent)

If you accept optional cookies, we load the following third-party services:

What we don't use

We do not use advertising cookies, remarketing pixels, Facebook/Meta Pixel, LinkedIn Insight Tag, TikTok Pixel, or any other third-party advertising trackers. We have no financial relationship with advertising networks and do not profile visitors for commercial purposes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at [email protected].